Gambling is entertainment — not a way to make money or solve financial problems. fe888 provides a full suite of responsible gambling tools to help you stay in control, set boundaries and seek help when needed. This page applies to all fe888 users, including players across Pakistan.
Adults Only
Or the higher minimum required by the operator or relevant licence jurisdiction
fe888 is strictly for individuals aged 18 years and above — or the higher minimum age required by the operator or relevant licence jurisdiction, whichever is greater. Registering or permitting an underage person to access your Account is a serious breach of fe888's Terms and Conditions.
Age verification is mandatory. All users must complete KYC (Know Your Customer) identity checks before withdrawals are processed, and fe888 reserves the right to request proof of age at any time. Where there is reasonable suspicion that a registered user is underage, the Account will be immediately suspended pending investigation.
Responsible gambling means making informed choices about how, when and how much you play — and having the tools to enforce those choices. At fe888, this is not a compliance formality. It is a core part of how the platform is built.
For Pakistani users who enjoy betting on PSL matches, ICC tournaments, T20 internationals or live casino games, fe888 wants that experience to remain genuinely recreational. When a cricket final in Karachi or a late-night slot session in Lahore crosses from entertainment into compulsion, something has gone wrong — and fe888's tools are designed to catch that before it escalates.
Gambling should never be seen as a source of income, a solution to financial stress or a way to recover previous losses. Chasing losses is one of the most common indicators of problem gambling. If you find yourself doing this — pausing, extending sessions beyond your original plan or using more funds than intended — the tools on this page are for you.
✓ Healthy Play
⚠ Warning Signs
All of the following tools are available to every registered fe888 user at no cost. Access them via your Account settings or by contacting support 24/7.
Set a maximum amount you can deposit into your fe888 Account over a daily, weekly or monthly period. Once the limit is reached, further deposits are blocked until the period resets. Limits are applied immediately. Increases to a deposit limit take effect after a cooling-off period to prevent impulsive adjustments.
Available NowDefine a maximum net loss across your Account over a set time window. When your net loss reaches the cap, betting is automatically paused for the remainder of the period. This tool is particularly useful for managing the impulse to chase losses — a common pattern among players experiencing gambling difficulties.
Available NowSet a time limit for individual gaming sessions. When the limit approaches, fe888 sends a reality-check notification. At the limit, your session ends automatically. This is especially helpful during live sports events — like a PSL match running into extra time — when sessions can extend beyond what was originally planned.
Available NowTake a structured break from the Platform ranging from 24 hours to 90 days. During a cool-off, your Account remains accessible for viewing purposes but all betting and deposit activity is suspended. Cool-off periods cannot be shortened once set. They can be extended at any time.
Available NowRequest permanent or temporary exclusion from the fe888 Platform. Self-exclusion is the strongest protective tool available. Once activated, your Account is closed, all marketing is stopped and you cannot re-register during the exclusion period. Temporary exclusions range from 6 months to 5 years. Permanent exclusion cannot be reversed.
Critical ToolReceive periodic in-session notifications showing how long you have been playing, how much you have wagered and your net position. Reality checks are designed to interrupt automatic play behaviour and prompt a conscious decision about whether to continue. You choose the frequency — from every 15 minutes to every 60 minutes.
Available Now| Tool | Time Frames Available | Takes Effect | Can Be Increased | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately | After cooling-off period | Available |
| Loss Limit | Daily / Weekly / Monthly | Immediately | After cooling-off period | Available |
| Session Time Limit | Per session (15 min – 8 hrs) | Next session | Immediately | Available |
| Cool-Off Period | 24 hours – 90 days | Immediately | Only to extend | Available |
| Self-Exclusion | 6 months – Permanent | Immediately | Not applicable | Available |
| Reality Check | Every 15 / 30 / 60 minutes | Next session | Adjustable at any time | Available |
Self-exclusion is the most powerful tool available to you on fe888. The process is straightforward and support agents are trained to process requests as a priority — not to dissuade you from using it.
Reach the support team via Live Chat on the Platform or by emailing [email protected]. State clearly that you wish to activate self-exclusion and specify whether you want a temporary exclusion (minimum 6 months) or a permanent exclusion.
The support agent will confirm your Account identity. This ensures the exclusion is applied to the correct Account and prevents third parties from excluding users without their knowledge.
Your Account is closed and all active sessions are terminated immediately. Any promotional communications are halted. Your Account balance is secured pending your instructions for withdrawal, subject to applicable KYC and verification requirements.
You will receive a confirmation of your exclusion via your registered email address. Keep this for your records. If you do not receive confirmation within 24 hours, contact support again.
Self-exclusion from fe888 removes your access to this Platform but does not automatically exclude you from other gambling operators. If you are experiencing a gambling problem, we strongly encourage you to seek professional support from a qualified counsellor or mental health professional in your area.
If you recognise any of the following in your own gambling behaviour, please use fe888's responsible gambling tools or speak to a support professional:
Spending more money or time gambling than you originally intended
Gambling with money earmarked for rent, utilities, food or other essential expenses
Hiding gambling activity from family members or lying about losses
Borrowing money from family, friends or financial services to fund gambling
Feeling restless, irritable or anxious when not gambling
Repeatedly returning to win back money already lost (chasing losses)
Gambling as a way to escape stress, anxiety or personal problems
Failing to stop gambling despite wanting to
Consider the following questions honestly. These are not diagnostic tools, but they reflect the kinds of questions mental health professionals ask when assessing gambling behaviour. If you answer "yes" to two or more, we encourage you to use one of fe888's responsible gambling tools or seek independent professional support.
Have you ever found yourself spending more time or money gambling than you planned at the start of a session?
Have you gambled with money that was set aside for household expenses, bills or savings?
Have you tried to win back money you lost by continuing to bet, rather than stopping?
Have you felt the need to keep your gambling activity secret from family members?
Have you felt anxious, guilty or distressed about the amount you have been gambling?
Has gambling interfered with your work, studies, family relationships or other commitments?
Decide on a maximum amount in PKR before starting any session. Treat it like an entertainment spend — not an investment. Once it is gone, the session ends.
Use fe888's session timer. When the alarm goes off, close the Platform. Extended sessions — especially during late-night cricket broadcasts — are when impulse decisions happen.
Accepting a losing session is part of responsible gambling. Trying to recover losses immediately almost always compounds the problem. Walk away, reset, and return only when you are calm and back within your planned budget.
Secrecy is often an early sign of problematic gambling. Keeping a trusted family member or friend aware of your gambling activity provides an additional layer of accountability.
These are not aspirations — they are active commitments built into the Platform architecture and support procedures.
KYC checks are non-optional. Every user must verify their age and identity before withdrawals are processed. fe888 will not knowingly serve underage users and takes all reports of underage access seriously.
Every responsible gambling tool — deposit limits, loss limits, session timers, cool-off periods, reality checks and self-exclusion — is available to all users from the moment of registration, at no cost and without penalty for using them.
fe888 does not send aggressive promotional materials to users who have set responsible gambling limits, are in a cool-off period, or who have shown patterns of distressed play. Self-excluded users are removed from all marketing immediately.
Support agents receive responsible gambling training. They are instructed to facilitate self-exclusion requests promptly and without attempting to persuade users to stay. If you say you want to exclude, fe888 acts on that — not around it.
fe888 does not hide responsible gambling information in obscure corners of the website. This page is linked prominently from the main navigation and footer on every single page of the Platform.
fe888 does not claim that gambling is a safe activity or a reliable way to earn money. Every page of this site carries age restrictions and responsible gambling notices. Gambling involves risk and can cause harm — we say this clearly.
fe888's tools can help you manage your play — but for serious gambling harm, professional support is more effective. We encourage users experiencing gambling difficulties to seek qualified help.
For users in Pakistan and internationally, qualified mental health professionals and addiction counsellors are available in most major cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Speaking to a professional about gambling harm is private, non-judgmental and effective.
We recommend searching for a registered addiction counsellor or psychiatrist in your city, or contacting a reputable mental health organisation operating in Pakistan for a referral.
fe888's support team is available 24 hours a day, 7 days a week via Live Chat on the Platform and by email. Support agents are trained to handle responsible gambling requests with care, discretion and urgency.
fe888's responsible gambling tools are available to every registered user from day one — no forms, no waiting, no judgment. If you need support right now, our team is one message away.
18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling can be addictive. fe888 does not claim Pakistani government authorisation. Users are responsible for checking local laws. This page does not constitute legal or medical advice.